Meleana Marketing LLC | Privacy Policy
Legal

Privacy Policy

This Privacy Policy explains how collects, uses, stores, shares, and protects your information when you visit our website, submit a form, request information, book a call, or communicate with us by phone, email, or text message.

Overview

Your privacy matters to us.

respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website, forms, scheduling pages, communication tools, consultations, and other interactions connected to our business.

By using our website, submitting a form, requesting information, booking an appointment, or otherwise communicating with us, you acknowledge and agree to the practices described in this Privacy Policy.

Important: If you choose to opt in to receive text messages from us, your mobile number, SMS opt-in status, and text messaging consent data are handled under the additional protections described in the SMS & Mobile Messaging and How We Share Information sections below.
Section 1

Information We Collect

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Business name
  • Website URL or social profile details
  • Appointment details
  • Inquiry details and message content
  • Any files, documents, or information you choose to send

Information collected automatically

  • IP address
  • Browser and device type
  • Pages viewed and click activity
  • Referral source
  • General location data
  • Cookie, analytics, and pixel data
Section 2

How We Collect Information

We may collect personal information in the following ways:

  • When you submit a website form
  • When you request information or services
  • When you book a consultation, appointment, or call
  • When you communicate with us by email, phone, or text message
  • When you opt in to receive SMS communications
  • When you engage with our website through cookies, analytics tools, or similar technologies
Section 3

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and support requests
  • Provide requested information about our services
  • Schedule, confirm, and manage appointments or calls
  • Send service updates and follow-up communications
  • Send marketing communications when you have provided the required consent
  • Maintain records of communications and consent
  • Improve website performance, functionality, and user experience
  • Protect our website, business operations, and users
  • Comply with legal, regulatory, and contractual obligations
Section 4

SMS & Mobile Messaging

If you choose to opt in to receive text messages from , you agree to receive SMS communications related to your interaction with our business. These messages may include:

Marketing messages

  • Promotional updates
  • Special offers
  • Service announcements
  • Relevant marketing follow-ups

Non-marketing messages

  • Inquiry responses
  • Appointment coordination
  • Scheduling updates
  • Service-related follow-up messages

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

SMS consent is collected directly from you through our website or other direct business interactions where you have expressly agreed to receive text messages. Consent to receive SMS messages is not a condition of purchase. We do not use purchased, rented, sold, scraped, or third-party lead lists for SMS messaging.

Mobile Privacy Commitment: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Section 5

How We Share Information

We do not sell your personal information. We may share your information only as reasonably necessary in the following situations:

  • With trusted service providers that help us operate our website, forms, scheduling tools, communication systems, analytics tools, and business operations
  • To comply with legal requirements, court orders, lawful requests, or enforcement obligations
  • To protect our rights, safety, users, or property
  • As part of a business transition such as a merger, acquisition, financing, or sale of assets, if allowed by law

Any service provider we use is expected to handle information appropriately and only for authorized business purposes.

SMS Privacy Notice: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Section 6

Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, measure engagement, and support our marketing efforts. These tools may collect information such as pages viewed, time on site, referral source, and general browsing behavior.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality or your experience on the site.

Section 7

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure. While we work to protect your information, no method of internet transmission or electronic storage is completely secure.

We retain information only for as long as reasonably needed to fulfill the purposes described in this policy, maintain business and consent records, comply with legal obligations, resolve disputes, and enforce agreements.

Section 8

Your Choices & Rights

Your choices

  • Reply STOP to opt out of SMS messages
  • Reply HELP to get SMS help information
  • Use unsubscribe links in emails when available
  • Disable cookies through your browser settings

Your rights

  • Request access to the information we hold about you
  • Request corrections to inaccurate information
  • Request deletion where legally permitted
  • Contact us with privacy-related questions or concerns

To make a privacy-related request, contact us using the information listed in the Contact Information section below.

Section 9

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Section 10

Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website or services after changes become effective means you accept the revised policy.

Section 11

Contact Information

Business
Email
Phone
Address

Need more information?

If you have questions about this Privacy Policy, our communication practices, or your data, contact using the details above.